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Customer Service

Shipping & Delivery Policy

Our shipping charges vary by destination, order size, and type of items being shipped. Oversized and heavy orders may require additional shipping charges. This information will be made available before the completion of the checkout process.

Delivery Estimates
Online orders take approximately [5] days for processing before the item is shipped. Before checking out, you will be given the option of selecting either 5-7 day shipping or 8-12 day shipping.

Customer Service
Providing excellent customer service is our priority. For order status and tracking information, please contact our customer service department at: +1-866-967-2616. Our hours of business is from 7am to 7pm PST

Returns Policy
ALL SALES ARE FINAL. Unless an item is defective when received and has not been worn, we do not accept returns or provide any refunds or credits of any kind for orders placed on this website. WE DO NOT RESELL USED CLOTHING.
Defective Item Return
If you receive a defective item, immediately contact our Customer Service department via telephone at: +1-866-967-2616. We will only accept returns for defective items if all of the following conditions are met:
  • Item is returned within 60 days of delivery date
  • Item is accompanied by statement detailing how the item is defective
  • Item is in new pristine condition and has not been worn
  • Item is returned with all the original packaging and accessories